Guest Questionnaire

Guest Questionnaire : Entry # 56
What made you choose Hotel Vista Del Mar for your recent trip to Catalina Island?
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Did our hotel meet your expectations as advertised?
Yes
Ease of making your reservation
Excellent (5)
Hotel information offered
Excellent
Warmth and friendliness of staff
Excellent
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Speed of registration
Excellent
Friendliness of Front Desk staff
Excellent
Guest Room
Excellent
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Cleanliness
Excellent
Quality of amenities offered
Excellent
Comfort
Excellent
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Courtesy and friendliness
Excellent
Helpfulness to you
Excellent
Enthusiasm and commitment for work
Excellent
Further Comments:
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Did any member of our Front Desk department show any outstanding / initiative or thoughtfulness?
No
Efficiency
Excellent
Courtesy and friendliness
Excellent
Enthusiasm and commitment for work
Excellent
Further Comments:
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Did any member of our Housekeeping department show any outstanding / initiative or thoughtfulness?
No
Did you have any interaction with our maintenance department during your visit?
No
Do you have any further comments, opinions or suggestions that would help the hotel management and staff to improve our guests overall experience?
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Is there anything else we could do differently that would improve your future stays with us?
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Was any experience especially memorable?
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Would you stay with us again?
Yes
Overall, how would you rate Hotel Vista Del Mar?
10
Name
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