What made you choose Hotel Vista Del Mar for your recent trip to Catalina Island? |
Made me choose |
Did our hotel meet your expectations as advertised? |
Yes |
Ease of making your reservation |
Very Poor |
Hotel information offered |
Poor |
Warmth and friendliness of staff |
Fair |
Further Comments: |
Further comments - making reservation |
Speed of registration |
Good |
Friendliness of Front Desk staff |
Excellent |
Guest Room |
Very Poor |
Further Comments: |
Further comments - first impressions |
Cleanliness |
Poor |
Quality of amenities offered |
Fair |
Comfort |
Good |
Further Comments: |
Further comments - guest room |
Courtesy and friendliness |
Excellent |
Helpfulness to you |
Very Poor |
Enthusiasm and commitment for work |
Poor |
Further Comments: |
Further comments - Front Desk / Guest Services |
Did any member of our Front Desk department show any outstanding / initiative or thoughtfulness? |
No |
Efficiency |
Fair |
Courtesy and friendliness |
Good |
Enthusiasm and commitment for work |
Excellent |
Further Comments: |
Further comments - housekeeping |
Did any member of our Housekeeping department show any outstanding / initiative or thoughtfulness? |
No |
Did you have any interaction with our maintenance department during your visit? |
No |
Do you have any further comments, opinions or suggestions that would help the hotel management and staff to improve our guests overall experience? |
Guests overall experience |
Is there anything else we could do differently that would improve your future stays with us? |
Could do differently |
Was any experience especially memorable? |
Especially memorable |
Would you stay with us again? |
Yes |
Overall, how would you rate Hotel Vista Del Mar? |
8 |
Name |
My Name |
Name on reservation (if different) |
My name on reservations |
Email Address |
myemail@emailaddress.com |
Phone |
(111) 111-1111 |
Date of Check-In |
04/18/2018 |
Date of Check-Out |
04/20/2018 |
Room Number |
101 |