Guest Questionnaire

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Guest Questionnaire : Entry # 29
What made you choose Hotel Vista Del Mar for your recent trip to Catalina Island?
Made me choose
Did our hotel meet your expectations as advertised?
Yes
Ease of making your reservation
Very Poor
Hotel information offered
Poor
Warmth and friendliness of staff
Fair
Further Comments:
Further comments - making reservation
Speed of registration
Good
Friendliness of Front Desk staff
Excellent
Guest Room
Very Poor
Further Comments:
Further comments - first impressions
Cleanliness
Poor
Quality of amenities offered
Fair
Comfort
Good
Further Comments:
Further comments - guest room
Courtesy and friendliness
Excellent
Helpfulness to you
Very Poor
Enthusiasm and commitment for work
Poor
Further Comments:
Further comments - Front Desk / Guest Services
Did any member of our Front Desk department show any outstanding / initiative or thoughtfulness?
No
Efficiency
Fair
Courtesy and friendliness
Good
Enthusiasm and commitment for work
Excellent
Further Comments:
Further comments - housekeeping
Did any member of our Housekeeping department show any outstanding / initiative or thoughtfulness?
No
Did you have any interaction with our maintenance department during your visit?
No
Do you have any further comments, opinions or suggestions that would help the hotel management and staff to improve our guests overall experience?
Guests overall experience
Is there anything else we could do differently that would improve your future stays with us?
Could do differently
Was any experience especially memorable?
Especially memorable
Would you stay with us again?
Yes
Overall, how would you rate Hotel Vista Del Mar?
8
Name
My Name
Name on reservation (if different)
My name on reservations
Email Address
myemail@emailaddress.com
Phone
(111) 111-1111
Date of Check-In
04/18/2018
Date of Check-Out
04/20/2018
Room Number
101